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I had a friend who had this problem and we did the following trick below and it worked. Apple Genius appeared first on - Stuff worth knowing about. So just letting you know if you choose to use Apple as your sole technical support. Where something an Applecare rep said was incorrect upon further information learned by an Apple genius. This is just to share my experience and to suggest to others that as good as the Apple genius are, perhaps a second opinion is helpful. This isn’t to criticize either of those groups.

So it turns out that the Apple genius was wrong, and the Applecare representative was correct. I got both the email provider and applecare on the phone and we tested some things and it turns out that the problem was on his machine. I was sure it was his machine since he has never done a clean install. The genius told him the problem was with his email provider and not on his machine.

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Both of those instances happened when the machine was out of warranty and there was no known defect at the time.Īnother friend this week had a problem with Mac Mail after upgrading to Mavericks and went to the local apple store. Only in one instance were each of them not able to fix the problem. So I was thinking today about all of the apple store genius encounters I have had and all the Applecare technical support phone incidents I have had. An hour later we picked up the laptop and it was as good as new.

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He diagnosed the problem with special software and arranged a repair. We went to the Apple store and a friendly genius helped us. The problem was obvious since it said “Battery requires service”. I helped a friend yesterday with a bad battery on his MacBook Air. The post Spotlight indexing off on USB drive insertion appeared first on - Stuff worth knowing about. Once you have completed the above, restart your computer. Sudo rm /Library/Application Support/Fixamac Software/Spotless/spotless_background.sh Sudo rm /Library/LaunchDaemons/ĥ) Finally, enter the following command followed by return: This is normal.Ĥ) Enter the following command followed by return: You will not see anything appear in the Terminal as you type.

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Sudo launchctl unload -w /Library/LaunchDaemons/ģ) Enter your admin password when prompted. …To disable it and remove the associated files, please follow these directions:ġ) Open the Terminal application (/Application/Utilities)Ģ) Enter the following command followed by return: The problem was that apparently Spotless was removed without disabling background processing. Here are the steps to fix it.Ĭontacted Fixamac techsupport, received most helpful reply. Turns out it was caused by a third-party product called Spotless. The post iTunes 10: iPhone, iPod or iPad Won’t Sync AppleToolbox – Tools, Tips and Fixes for iPhone, Mac, iPad and iPod appeared first on - Stuff worth knowing about.Īpple – Support – Discussions – Spotlight indexing off on USB drive …. Worked for me, now if only the “experts” can work this out ( to share with everyone with this problem) or why this fix is even needed there will a lot of happy customers, good luck Go to: Users/your home folder(whatever you call it)/Music/iTunes/(here you will see a folder called”Previous iTunes Library”, click on this folder, rename this file “iTunes Library”(remove the “iTunes Library” file from the iTunes folder (usually the file directly below the “Previous iTunes Library” folder/ drag the renamed file to replace this one, restart itunes and Playlists and music should be restored perfectly,

Robert Pearson suggests this to keep the playlists and music intact. Remove third-party backup of antivirus software.ITunes 10: iPhone, iPod or iPad Won’t Sync AppleToolbox – Tools, Tips and Fixes for iPhone, Mac, iPad and iPod.

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